Refund Policy

If you are unable to attend an event or wish to transfer your booking to another person, please either:

Other points:

  • Registrations are non-refundable in the event of your cancellation or non-attendance.
  • We will endeavour to issue full refunds as soon as possible if 7 days notice is given for paid events.
  • Q Shelter reserves the right to cancel, postpone or move event under certain circumstances, such as low registration numbers. If this happens we will advise you as soon as possible and your registration fee will be fully refunded or you will be offered another date.
  • Q Shelter is not responsible for any additional expenses you may incur if the event is cancelled. We will work with you to minimise these expenses however full reimbursement cannot be guaranteed.