Current job vacancies

Regional Coordinator

Full Time Townsville Applications close: Friday 22nd August, 2025

Listed Thursday 24th July, 2025

Description

This role will provide local assistance to strengthen existing and emerging Care Coordination Groups to provide person-centred and place-based care planning for people with complex needs, and improve integration of service system response for this cohort. The role does not involve direct client case management, and provides support to sector partners to facilitate care plans and improved service system responses. The ideal candidate will be a senior officer with a proven track record in engagement and community development as well as an excellent understanding of the drivers and solutions to homelessness. The preferred candidate will also understand how to support people and organisations to strengthen practice and build collective capacity and capability in supporting clients with complex needs.

Key Attributes:

  • Initiative
  • Respectful collaborator
  • Leader
  • Strategic thinker
  • Empathy and passion for services and clients
  • Adept at managing strategic relationships
  • Skills in data analysis highly regarded

Role Conditions:

  • The role is ongoing in line with funding
  • Salary is SCHADS 6
  • Q Shelter offers a flexible work environment. Hybrid working arrangements are supported
  • Q Shelter employees receive five-weeks annual leave per year (pro-rata for part-time) and a paid Christmas shutdown period
  • Q Shelter employees also have access to not-for-profit salary packaging, which increases take-home pay
  • Q Shelter staff are expected to work within a culturally safe framework and actively contribute to the implementation of Q Shelter’s Innovate Reconciliation Action Plan

Diversity and Inclusion:

Q Shelter is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, religion, gender identity, sexual orientation, disability, or age.

We strongly encourage Aboriginal and Torres Strait Islander people to apply for this role. The role will be working to make a positive difference to the capacity of First Nations’ led housing providers to address the housing needs of Aboriginal and Torres Strait Islander communities throughout Queensland.

How to Apply:

Please email a capability statement and current CV to . Applications that do not conform to these elements may not be considered.

You may be required to undergo a criminal history check as a requirement for the role. People with lived experience of the justice system are not automatically disqualified from employment as each National Police check is assessed on a case by case basis for each role.

If you have any questions about the role, please contact Q Shelter on (07) 3831 5900.

About Q Shelter:

Q Shelter is Queensland’s peak housing organisation with a vision that every Queenslander has a home. We lead on solutions to unmet housing needs and homelessness.

Incorporated in 1993, Q Shelter is a member-based incorporated association overseen by a Management Committee. We are engaged at all levels of Government, with the private sector, community services sector, and broader community, to achieve real solutions. We have numerous standing engagement activities to involve stakeholders in defining housing and homelessness policy solutions. Our framework for policy development includes a synthesis of evidence, experience and sector engagement. The organisation is currently structured to deliver on the following three streams of business activity to achieve its stated objectives:

  • building Sector capacity, to provide evidence-based solutions to housing and homelessness needs
  • influencing public policy and programs, to achieve housing and homelessness solutions, and
  • investing in its own resources and systems, as a base to improve its services to the Sector.
Download PD

Our staff are passionate about our vision of a home for every Queenslander.

We are a values-driven, high-performing team. Each person plays a vital role in helping to drive real world outcomes for people who are homeless or at risk of homelessness. If you like making a difference, consider coming on board to enjoy a career that matters.

Most of our team is based on the CBD fringe in Spring Hill, Brisbane, though you will find our Service Integration staff located across Queensland, working in the communities they care about.

A brief overview of what it means to work for Q Shelter

Q Shelter staff talk about what their job means to them

Looking for opportunities in Queensland’s Housing and Homelessness Sector?

The Deck is a resource hub for the housing and homelessness sector, which provides links to training, resources, research, regional networks and job opportunities.

You will also find a host of information, links and resources for anyone thinking about working in the housing and homelessness sector through the HomeNow campaign’s Opportunities page. You’ll find links for paid work, volunteering and job placements with a diverse range of organisations.

HomeNow Opportunities

Visit The Deck

While you support the sector, we support you

Benefits of working at Q Shelter include access to:

We are keen to connect with passionate professionals seeking to make a difference.

Please subscribe to our waitlist or follow us on social media to ensure you never miss an opportunity to join our team.

 

Subscribe to receive the latest news from Q Shelter

Subscribe

home matters
Q Shelters E-news

Interested in becoming a Q Shelter member?

Get involved