A program which brings services and agencies together to respond to homelessness in their regions.

The Service Integration program designs or enhances place-based, multi-disciplinary care coordination frameworks in nine locations across Queensland.

The initiative is part of the Queensland Government’s Coordinated Housing and Homelessness Response initiative.

The Service Integration team works to help strengthen systemic structures through regional networks and leadership groups.  

Each location involved in the initiative has its own facilitator, who focuses on bringing services and agencies together to respond to people seeking housing or homelessness support. This allows the support to extend to other needs, if required.  

Informed by Collective Impact principals, all locations are supported by a Backbone Support role. This role provides leadership, facilitation, tools and resources, as well as measurement and reporting frameworks. 

The initiative is currently active in Cairns, Townsville, Mackay, Central Queensland, Wide Bay, Sunshine Coast, Moreton Bay, Toowoomba, Brisbane, Redlands, Logan, Ipswich and the Gold Coast.

Are you a service provider wanting to get involved?

We provide an opportunity for service providers to join a local alliance and gain access to multi-disciplinary services from across the entire service system.

Through this alliance, we help co-ordinate responses to individuals and families requiring a range of supports.

You can find more information as well as referral forms on The Deck. To enquire about becoming involved in the initiative, please contact your region’s Service Integration Facilitator, or email .