A program which brings services and agencies together to respond to homelessness in their regions.

The Service Integration program designs or enhances place-based, multi-disciplinary care coordination frameworks in nine locations across Queensland.

The initiative is part of the Queensland Government’s Coordinated Housing and Homelessness Response initiative.

The Service Integration team works to help strengthen systemic structures through regional networks and leadership groups.  

Each location involved in the initiative has its own Care Coordination Facilitator, who focuses on bringing services and agencies together to respond to people seeking housing or homelessness support. This allows the support to extend to other needs, if required.  

Informed by Collective Impact principals, each location is also supported by a Backbone Support role. This role provides leadership, facilitation, tools and resources, as well as measurement and reporting frameworks. 

The initiative is currently active in Cairns, Townsville, Mackay, Wide Bay, Sunshine Coast, Moreton Bay, Toowoomba, Brisbane, Redlands, Logan, Ipswich and the Gold Coast.

Are you a service provider wanting to get involved?

We provide an opportunity for service providers to join a local alliance and gain access to multi-disciplinary services from across the entire service system.

Through this alliance, we help co-ordinate responses to individuals and families requiring a range of supports.

For more information, download our Service Integration Initiative flyer here or to enquire about becoming involved in the initiative, please contact our Initiative’s Facilitator.

To get involved, contact your region’s facilitator. Our team’s contact details can be found here or email