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  9. Sustaining complex tenancies

Some tenants have increasingly complex needs.

The Creating Sustainable Tenancies for Tenants with Complex Needs toolkit aims to support community housing providers who manage the tenancies of vulnerable people with complex needs.

Q Shelter partnered with Community Housing Industry Association NSW to develop this toolkit.

Creating Sustainable Tenancies

Section One: Describing a sustainable tenancies approach, a policy template and a series of pathways to guide staff Section Two: Working with hoarding Section Three: Information on trauma informed care Section Four: Tools and resources to support practice